We pride ourselves on our reputation for high quality customer service and we are always happy to provide support to our customers who need assistance with choosing products or require after sales help. Working days are Monday, Tuesday, Wednesday, Thursday and Friday. We do not post items out on weekends or holidays. The same information helps us personalise, and continually improve, your shopping experience at Railwayscenics. Any information you give us when making an enquiry about our products or services is only kept as long as we need it. Ideally once we have answered your query, we destroy or delete any information you give us. Railwayscenics is a family run business, and since 2008 we have built an enviable reputation for providing a first class service, and a range of affordable, high quality products, used by hobbyists and modellers.